Terms of service
Terms of Service
Effective Date: July 23, 2025
Welcome to The Emporium. These Terms of Service (“Terms”) govern your use of our website and the purchase of any products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
This website is operated by Manuka Emporium, a New Zealand–registered company.
Registered Address: Level 4, 125 St Georges Bay Road, Parnell 1052, Auckland, NZ
Contact Email: info@manukaemporium.co.nz
2. Use of Our Website
By using this site, you confirm that you are at least 18 years old or using it under the supervision of a parent or guardian. You agree not to use our products for any illegal or unauthorized purpose.
3. Product Information
We take care to describe our Manuka honey products accurately. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current. All products are subject to availability.
4. Orders & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing errors, or stock availability. Payments are processed securely via Shopify’s payment gateway.
5. Shipping & Delivery
We ship to customers in the United States and other selected countries. Shipping times are estimates only and we are not liable for delays once your order has been dispatched.
6. Returns & Refunds
Due to food safety regulations, we do not accept returns on Manuka honey or any other food products.
If your item is damaged, incorrect, or defective, please contact us within 7 days of delivery. For more, see our Return Policy.
7. Intellectual Property
All content on this site — including images, text, logos, and packaging — is the property of [Your Company Name] and may not be used without our written consent.
8. Limitation of Liability
To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the amount paid for the product in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New Zealand.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page and are effective immediately upon posting.
If you have any questions about these Terms, please contact us at:
Email: info@manukaemporium.co.nz